— Integration · 01
Shopify, on WhatsApp.
Every cart, order, and shipment from your store, delivered as a WhatsApp message your customer actually reads. Set up in a single call. No code, no apps installed on your store.
Recovery emails get a 3% open rate. WhatsApp gets 95%, read in under three minutes. ChatRid plugs into Shopify’s order events and sends the right message at the right time — abandoned cart, confirmation, shipping, COD verification, review.
No theme edits, no Liquid changes, no app installed. We connect from our side.
- Cart abandoned
- A customer starts checkout and leaves. ChatRid sends the cart with image, price, and a one-tap link — at 30 minutes, 6 hours, and 24 hours. Most stores recover 15 to 35 percent.
- Order placed
- Confirmation in seconds — order number, items, total, expected delivery. Cuts down the ‘did my order go through?’ messages.
- Order shipped
- Mark the order shipped in Shopify and the customer gets the courier name and tracking link on WhatsApp.
- Cash on delivery
- Before the parcel leaves, ChatRid asks the customer to confirm. RTO drops from around 40 percent to under 15.
- Delivered
- A short review prompt, sent on WhatsApp. Response rates several times higher than emailing the same ask.
- Reorder
- For consumables, a timed reminder when the customer is likely running low. Repeat purchase rate typically rises 35 to 50 percent.
- 01Share your store
On the setup call, share your Shopify store URL. We connect the webhooks from our side. No app installed.
- 02Pick the automations
Choose what should send. We write the templates and submit them for Meta approval.
- 03Go live
Same day. Every order event triggers the right WhatsApp message. Track delivery, reads and recoveries from the dashboard.
Connect your Shopify store.
A 20-minute call. Your first cart-recovery sequence goes live on the same call.