— Integration · 02
WooCommerce, on WhatsApp.
Recover abandoned carts, verify COD orders, and send shipping updates on WhatsApp — from your existing WooCommerce store. No plugin to install. No site slowdown.
ChatRid connects through WooCommerce’s built-in webhook system: Settings → Advanced → Webhooks. Nothing runs on your server, nothing to maintain alongside your other plugins.
Same automations whether you sit on shared hosting, a VPS, or managed WordPress — the webhook leaves your site, we do the rest.
- Cart abandoned
- Checkout starts but no order completes. WhatsApp at 30 minutes, 6 hours, and 24. Recovery typically lands between 15 and 35 percent.
- order.created
- Instant confirmation with order number, items, total, and estimated delivery. Around 60 percent fewer ‘did it go through?’ tickets.
- Status: shipped
- When you mark the order shipped, the customer gets the courier and tracking link.
- Cash on delivery
- Customer confirms before the parcel ships. RTO from 40–60 percent down to under 15.
- Status: completed
- A short review prompt on WhatsApp. Multiples of the response you’d see from email.
- Reorder window
- Time-based reminder for consumable products. Repeat purchase rate up 35 to 50 percent.
- 01Share access
On the setup call, share your store URL. We configure WooCommerce → Advanced → Webhooks. No plugin installed.
- 02Pick the automations
Choose what should fire. We write the WhatsApp templates and submit them to Meta.
- 03Go live
Webhooks point to ChatRid; every order status change sends the right message. Monitor everything from one dashboard.
Connect your WooCommerce store.
A 20-minute call. Your first WhatsApp automation goes live on the same call.